Website Terms & Conditions

Terms & Conditions

Welcome to Buraja Blooms. By accessing or using our website, placing an order, or engaging our services, you agree to the following Terms & Conditions.

Please read these carefully before using our website.

1. General

These Terms & Conditions apply to all visitors, customers, and users of this website.

By using this website, you agree to comply with and be bound by these Terms & Conditions together with our Privacy Policy.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

2. Products & Services

We provide floral products and services including:

  • Fresh flower arrangements and seasonal bouquets

  • Wedding and event florals

  • Floral installations

  • Hire items where applicable

All flowers are subject to seasonal availability.

3. Fresh Flowers & Substitutions

As flowers are a natural and seasonal product, variations in colour, size, bloom stage and availability may occur.

While we make every effort to create arrangements as pictured or quoted, we reserve the right to substitute flowers or foliage with similar products of equal value and style where necessary.

4. Orders & Payments

Orders are subject to availability and confirmation.

Full payment may be required at the time of purchase unless otherwise agreed in writing.

We reserve the right to cancel or refuse any order at our discretion.

Prices listed on the website are in Australian Dollars (AUD) and may change without notice.

5. Wedding & Event Bookings

Wedding and event bookings may require a deposit to secure the booking date.

Final balances must be paid by the agreed due date prior to the event unless otherwise arranged.

Changes to event orders may only be accepted up to a specified timeframe before the event date and are subject to availability.

Due to the custom nature of floral work, deposits may be non-refundable.

6. Delivery

We will make reasonable efforts to ensure deliveries are completed within requested timeframes.

However, delivery times are estimates only and may be affected by:

  • Weather conditions

  • Traffic delays

  • Regional delivery limitations

  • Events outside our control

Customers are responsible for providing accurate delivery information.

We are not responsible for failed deliveries where incorrect details have been supplied.

7. Care of Fresh Flowers

Fresh flowers are perishable products and require appropriate care.

Once flowers have been delivered or collected, responsibility for their care passes to the customer.

We are not responsible for damage caused by:

  • Extreme temperatures

  • Lack of water or improper care

  • Weather exposure

  • Mishandling after delivery

8. Hire Items

Any hire items supplied remain the property of Buraja Blooms unless otherwise agreed.

Customers are responsible for returning hire items in their original condition.

Loss, theft, damage or breakage may result in additional replacement or repair charges.

9. Website Content

All content on this website, including photographs, branding, text and designs, is the property of Buraja Blooms unless otherwise stated.

Content may not be copied, reproduced or used without written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Buraja Blooms is not liable for:

  • Indirect or consequential loss

  • Delays outside our control

  • Natural variations in floral products

  • Website interruptions or technical issues

Our total liability is limited to the amount paid for the relevant product or service.

Nothing in these Terms excludes rights available under Australian Consumer Law.

11. Third-Party Links

Our website may include links to third-party websites or social media platforms. We are not responsible for the content or practices of those websites.

12. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of New South Wales.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Buraja Blooms
Email: Burajablooms@gmail.com

Updated May 2026