Privacy Policy

At Buraja Blooms, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, place an order, make an enquiry, or interact with us online.

1. Information We Collect

We may collect personal information including:

  • Your name

  • Phone number

  • Email address

  • Billing and delivery address

  • Payment details (processed securely through third-party providers)

  • Information relating to your order or event enquiry

  • Website usage data through cookies and analytics tools

2. How We Collect Information

We collect information when you:

  • Place an order through our website

  • Submit an enquiry form

  • Subscribe to our mailing list

  • Contact us via email, phone or social media

  • Browse our website

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Respond to enquiries

  • Deliver products and services

  • Communicate regarding weddings, events or floral bookings

  • Improve our website and customer experience

  • Send occasional marketing communications (only if you have opted in)

4. Payment Information

Payments made through our website are processed securely by trusted third-party payment providers. We do not store your full credit card details on our servers.

5. Cookies & Website Analytics

Our website may use cookies and analytics services to understand website traffic and improve functionality. Cookies help us provide a better browsing experience.

You can choose to disable cookies through your browser settings.

6. Disclosure of Information

We do not sell or rent your personal information.

We may share your information with trusted third parties where necessary to operate our business, including:

  • Payment processors

  • Delivery or courier services

  • Website hosting providers

  • Marketing or email service providers

These third parties are required to handle your information securely.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

8. Access & Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact us using the details below.

9. Marketing Communications

If you subscribe to our mailing list, we may occasionally send updates, promotions or floral news. You can unsubscribe at any time using the link provided in our emails.

10. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Buraja Blooms
Email: Burajablooms@gmail.com

Last updated: May 2026